Ezlive.co Live - Support FAQs

Our Hosted Live Help Package Includes The Following:
* Note: We only host Ezead Hosted Website Accounts

Operators	Unlimited
Departments	Unlimited
Price (based on monthly) Per Operator(operator can adminster from multiple locations) To Compare our service and rates to Live Person - click here...	$19.95 month OR $199.95 year
Real-Time Communication - No Software Required By Your Customer
Real-time Chats - Chat With Your Customer in Real Time
Windows Package Tray Application - Free for EzeSupport Users - [click to learn more] popular!
Multiple Chat Requests
Operator-to-Operator Chats
"Party is typing" Notify
Email Signature
Auto Save Transcripts
Search Transcripts
Department Share Transcripts
Email Transcripts
Capture Visitor Data
Sales and Marketing
Ad Tracking (Track'it)- [click to learn more] popular! [click to learn more]
Track Visitor Refer URL popular!
Initiate (Proactive) Chat
PUSH HTML pages popular!
Customization and Administration
Operator Console Monitor
Operator Online/Offline Activity Monitor
Department Chat Icons Exclusive!
TEXT LINK to support
Remote Administration
Time Zone Setup
Reporting and Stats
Operator Rating System
Visitor Traffic Monitor popular!
Daily Request Reports
Log Transcripts
Efficiency Control
Knowledge Base (FAQ) Integration
Assign Operator to Multiple Departments popular!
Canned Responses
Canned Commands
Department Canned Responses
Set Operator Request Order
Request Load Balancing
Request Polling
Set Request Polling Type
Transfer Calls
Support Hour Message
Sound Request Alert
Leave a Message
Ezead Hosted Advantage
Runs on Our Servers and Your Ezead Community Sub Domain plus your Domain mapped to your Ezead Community site as well.)
We are constantly upgrading and improving the Source Code