Whether you're looking for a collectible or thinking about selling that treasure
you discovered in the attic, our internet auction and classified sites
may be just the thing for you. Internet auctions have become one of the
hottest phenomena of the web, allowing sellers to
potentially reach millions of buyers.
Despite their growing popularity among buyers as well as sellers,
many people don't fully understand how internet auctions work, the different
kinds of auctions available and - perhaps most importantly - how to take
part in them without being ripped off.
Ezead, Ezead and our affiliated sites are striving to be North America's Premier Online Trading Community. Our goal is to provide a site that promotes fair and
honest trading with each and every auction or classified.
Unfortunately online fraud is an issue on the Internet.
Some auctions would try to persuade you it isn't a problem, and want
to bury their head in the sand. In a effort to establish and maintain our
good name, we want to clearly address our policy on fraud.
Fraudulent User Information
Please be advised that it is a violation of the law to make a bid using
a fraudulent name. It is our intent to prosecute fraudulent bidders and sellers
to the fullest extent of the law.
Bid Shilling and Shielding
All auctions are subject to fraud. The bid process can be exposed to
several dishonest practices. Bid shilling occurs when an individual schemes
with someone else or creates a false identity in order to drive up the
bidding prices on behalf of the seller. Bid shielding takes place when
a buyer and partner artificially inflate the bids. This discourages other
bidders from bidding. Then, at the last minute, the shielder cancels their
high bid whereby his/her partner wins the auction with a lower offer.
Our stance on these practices is simple-- shilling and shielding will
not be tolerated! To help correct this problem we have elected to not allow
bid retraction without e-mailing support to cancel the bid, and we will record you
bid retractions, so if you not sure about the item Do Not Bid.
Mail Fraud
It is considered mail fraud to pay for an item, then not receive the
merchandise. We encourage you to immediately file a complaint with Ezead as
well as with the your local law enforcement.
WE will not hesitate to pursue legal avenues. When a crook is caught, they face much more serious charges than they could have imagined. Mail fraud is a federal offense, and most provinces and states have laws on the books that make computer fraud (including use of a computer to commit, aid, or abet commission of a crime) an additional criminal offense.
Ezead's Fraud Policy
We have zero tolerance for fraud! After investigating a complaint, if the allegations are found to be correct, our policy is to suspend the user
on the first offense. We will also maintain a blacklist to chronicle the
errant users and post them to our fraud watch list. Once banned a user will never be re-instated, we have taken
a number of steps to insure that a banned user cannot use our services.
Policing Ourselves
Self regulation is the best prevention against fraud. We will make every
effort to enforce our fraud policy and we encourage our Ezead and Ezead
community to join us. Please don't hesitate to use the Link at the bottom
of the Navigation bar FRAUD
REPORT FORM to report fraud whenever fraud appears to be an
issue.
Rest assured we will diligently pursue the issue and try to resolve
it . Also we ask that you do wait 7 days to try to work out any problems between the buyer and
seller.
Unlike the big online auctions who want you to wait 30-60 days, then make you go through link after link only to finally get a link that sometimes does and sometimes doesn't work,
allowing a fraudulent user time to cheat perhaps hundreds of other buyers, we
want to stop these crooks now.
If you suspect that a fellow trader is acting in a fraudulent manner
even if you are not the buyer or seller, please contact us, let us know and
rest assured we will pursue the matter and will report back to you with the outcome of the investigation.
It is critical to maintain the integrity of our trading community so every buyer and selling within our trading community knows and feels secure in using it.
If you don't complain, there exists a possibility that we don't know.
Let's all take a stand!
Fraud Watch: Exposing Fraud and Scams
TO FURTHER ENCOURAGE HONEST TRADING NOT ONLY IN OUR SITE BUT ON THE WHOLE INTERNET WE HAVE ELECTED TO HAVE A SITE COMMITTED TO EXPOSING FRAUDULENT OPERATORS.
YOU WILL BE ABLE TO POST ANY INFO, JUST AS IN THE AUCTION OR CLASSIFIEDS POST, AND WE WILL REVIEW YOU REPORT.
IF WE DETERMINE IT TO BE ACCURATE AND CORRECT IT WILL BE POSTED FOR THE WHOLE WORLD TO SEE.
Identify the seller and check the
seller's feedback rating. As we are new to web this will be difficult, but hopefully
the seller will have taken the time to make a Just-Me page. Take a look, if he
has left telephone numbers, give them a call or e-mail any concerns. Do your homework. Be sure you understand what you're bidding on, its relative value and all terms and conditions of the sale. This includes the seller's return policies and who pays for shipping.
Establish your top price and stick to it.
Evaluate your payment options. If possible,
pay with a credit card to ensure the most protections if something goes
wrong. If the seller doesn't accept credit cards, consider using an escrow
service.
Once you receive the merchandise
carefully check to make sure it is what you bid on, the condition is as
described, there was no damage in shipping. If there is a problem immediately let the seller know, and
work to resolve the issue.
If things go the way 99.9% of on-line auctions go, and you are pleased with the transaction, post feedback to the seller. This feedback is very important and is a key part of the trading
community
For Sellers
First take the time to make up a
Just-me page, it tells the buyers who you are, what you do and establishes
that your proud of what you do and the way you do it. Don't be afraid to post the telephone number(s) where you can be reached, after all if you post an add in the local bargain finder your number is on the web.
A telephone number goes a long way in establishing in a buyers mind
a sense that you are not trying to hide anything. Provide an accurate description of
the item you're selling, including all terms of the sale and who will pay
shipping costs. If the item you have is in poor condition state it, if your not sure
about its condition state it, and finally if you feel in anyway it could
be a problem then simply don't list the item, instead place it in a anonymous
local live auction where it is buyer beware. It is not worth your reputation in our trading community,
believe us these things come back to haunt you.
Respond quickly to any questions bidders
may raise during the auction.
Contact the high bidder as soon as
possible after the auction closes to confirm details of the sale.
Ship the merchandise as soon as you
receive payment. And put extra care in packing the goods so they arrive in
good condition.
Make sure to post feedback about the
buyer as feedback is key part of the trading community
If the buyer contacts you that there is a problem once they receive the
items, work with them to resolve the problem, after all your good name and reputation in our trading community depends on the buyers satisfaction.
FRAUD POLICY
